About Us

Career Opportunities

Build your personal brand and your future with us. We have it all...

  • Global market leader
  • Advanced photolithography technology
  • Capability of creating the future through Research and Development
  • State-of-the-art technology manufacturing
  • Strength of a Fortune Global 500 company
  • Award winning customer service
  • Integrated global supply chain
  • Virtual global factory
  • Diverse, multi-ethnic global team
  • Performance driven culture

Explore the career opportunities we have open today by clicking on the links below.

North America

Experienced Photomask Process Technician — Round Rock

We are currently accepting applications for EXPERIENCED Photomask Process Technicians.

Come be a part of a Global Market Leader providing products to customers with advanced technologies!

 
* Must be willing to work in a "clean room environment"
* Must be willing to accept a position from $18-25.00 per hour 
* Must be willing and able to work a compressed schedule
* Must be willing to work Fridays and Saturdays, or Sundays

* Must be willing to relocate to the Austin area.

 

This position is responsible for setting up and operating a variety of automatic or semi-automatic machines used in the production of photomasks.  Works from iMask, process sheets or written/verbal instructions given by the supervisor to perform production tasks. Checks and inspects operations against predetermined tolerances.  Will be required to learn, understand, and operate the basic work flow in the area.

Skills:

-PC Skills (Windows applications)
-Math skills
-Visual acuity skills
-Troubleshooting skills


All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.

Apply for this position

Process Engineer — Round Rock

Purpose:

The candidate will spend time in engineering job functions associated with the mask making process.  This includes time working on shift with operations to support the manufacturing processes.  Job responsibilities include monitoring the process inputs/equipment /outputs and implementing improvement plans to maximize output (high utilization and low cycle time) and meet quality requirements.  The candidate will interface with operations and maintenance and facilities to accomplish this.  The candidate will be responsible for identifying best practices, documenting them and standard operating procedures. 

 

Knowledge / Experience:

  • College degree in Engineering discipline or Chemistry/Physics required. Masters degree considered a plus.
  • Knowledge of Statistical Process Control (SPC), data management and data analysis
  • Clean room operations, experience in photomask or semiconductor industry preferred

 

Skills:

  • Ability to work independently
  • Ability to work well with teams
  • Ability to analyze data and develop actions
  • Root cause investigation and problem solving
  • Clarity in oral and written communication
  • Technical writing experience
  • Ability to provide technical guidance
  • Experience with MS Office Suite
  • Visual Basic for Applications (VBA) programming skills preffered
  • Project scheduling and time management
  • Leadership approach

 

Special Information:

  • This job could require some after-hours support for trouble shooting, training ops or tools/processes.

 

All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.

 

Apply for this position

NIGHT SHIFT - Entry Level Process Technicians — Round Rock

Come be a part of a Global Market Leader providing products to customers with advanced technologies.  We are currently accepting applications for ENTRY LEVEL Process Technicians on night shift. 

On-the-job training will be available. Medical and Vision benefits start on the first of the month! Previous manufacturing experience and computer skills a plus; however, we will provide training to learn the requirements of the position. 

  
* Must be willing to work in a "clean room environment"
* Must be willing and able to work an overnight compressed shift and must be willing to work Fridays and Saturdays, or Sundays.
* Shift premium in addition to base pay for nights shifts and all weekend shifts. 

Shift openings are as follows:
B-shift: Works Sunday - Tuesday & every other Saturday from 6pm to 6am
D-shift: Works Wednesday - Friday & every other Saturday from 6pm to 6am

This position is responsible for setting up and operating a variety of automatic or semi-automatic machines used in the production of photomasks.  Works from iMask, process sheets or written/verbal instructions given by the supervisor to perform production tasks.  Checks and inspects operations against predetermined tolerances.  Will be required to learn, understand, and operate the basic work flow in the area.

Skills:

Basic PC Skills (Windows applications)
Basic math skills
Visual acuity skills
Basic troubleshooting skills

All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.

Apply for this position

Equipment Maintenance Engineer — Round Rock

Recommends modifications and upgrades of manufacturing equipment.  Keeps current on equipment manufacturers’ technical notices, upgrades and safety issues.  Studies equipment performance and reliability.  Documents and implements programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process as guided by Engineers and/or EQM Management.  Provides technical support to the manufacturing equipment repair and process engineering organizations.  Provides input to improving preventative maintenance schedule definition. 

  

Knowledge/Experience:

  • Knowledge of production/manufacturing equipment and test equipment
  • Working knowledge of:  ISO 9000 standards, SPC data management, computer-controlled equipment and associated diagnostic software, and engineering sciences statistics
  • Bachelor's degree in Engineering or related field.

  

Skills: 

  • PC Skills / Database spreadsheet application
  • Sufficient SPC data management skills
  • Sufficient problem solving / analytical skills
  • Sufficient troubleshooting skills
  • Sufficient mechanical / CAD design skills
  • Technical writing skills
  • Training / technical guidance skills
  • Communication (oral/written) and interpersonal skills
  • Customer service orientation
  • Hazardous waste management skills
  • Teamwork skills


All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.


Apply for this position

Facilities Engineer — Round Rock

Responsible for planning plant, office, warehouse and production equipment layouts for economy of operations and maximum utilization of facilities and equipment.  Establishes and maintains standard operation procedures including QS documents, field service reports and calibration records. Engineers, upgrades and evaluates new and existing facility operations to stay current on latest facilities technology and protocols.  Also responsible for overseeing upgrades, documenting processes, and project managing of facility system modifications. Responsible for maintaining NFPA, OSHA, safety and maintenance procedures and records. May require a license or certification to work in some skill areas.

 

 

Knowledge / Experience:

·        Minimum of  three years working experience in facility or industrial plant site environment

·        Working knowledge of OSHA, environmental and safety guidelines of plant site operations

·        Strong working knowledge of fire protection systems and NFPA codes / standards

·        Strong working knowledge of security protection and monitoring systems

·        Working knowledge of local, state, and federal laws governing industrial waste water discharge

·        Working knowledge of cleanroom architectural modifications.

·        Working knowledge of ultrapure DI water systems

·        Working knowledge of bulk chemical delivery and gas systems

·        Strong working knowledge in engineering and design of HVAC and distribution piping of the plant and in direct support of clean room manufacturing areas

·        Working knowledge of various test equipment used for troubleshooting

·        Sufficient in engineering science statistics

·        Strong working knowledge of electronics with heavy experience in troubleshooting high and low voltage circuitry and ability to read electronic/wiring schematics and diagrams

·        Strong working knowledge of national electrical codes

·        Bachelor's degree in Engineering required

 

 

Skills: 

·        Sufficiency in engineering science statistics/SPC data management skills

·        Strong troubleshooting/problem solving skills

·        Communication (oral and written) and interpersonal skills

·        Teamwork skills

·        Supervisory/management skills

·        Record keeping skills

·        Strong PC skills; PLC programming skills; AutoCAD skills, CMMS skills

·        Hazardous waste management skills

·        Strong PID skills



All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.


Apply for this position

DAY SHIFT - Entry Level Process Technicians — Round Rock

Come be a part of a Global Market Leader providing products to customers with advanced technologies.  We are currently accepting applications for ENTRY LEVEL Process Technicians on day shift. 

On-the-job training will be available. Medical and Vision benefits start on the first of the month! Previous manufacturing experience and computer skills a plus; however, we will provide training to learn the requirements of the position. 

  
* Must be willing to work in a "clean room environment"
* Must be willing and able to work a compressed shift and must be willing to work Fridays and Saturdays.
* Shift premium for all weekend shifts. 

 Shift openings are as follows:
C-shift: Works Thursday - Saturday & every other Wednesday from 6am to 6pm

This position is responsible for setting up and operating a variety of automatic or semi-automatic machines used in the production of photomasks.  Works from iMask, process sheets or written/verbal instructions given by the supervisor to perform production tasks.  Checks and inspects operations against predetermined tolerances.  Will be required to learn, understand, and operate the basic work flow in the area.

Skills:

Basic PC Skills (Windows applications)
Basic math skills
Visual acuity skills
Basic troubleshooting skills

All candidates must have the legal right to remain in and work permanently in the country as authorized under the laws of the United States. Toppan Photomasks, Inc. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to recruiting@photomask.com to let us know the nature of your request.

Apply for this position

College internship for aspiring Engineers interested in a career in high-tech! — Round Rock

Explore career opportunities and work with revolutionary technology in beautiful Austin, Texas!

Toppan Photomasks Inc. (TPI) is looking for talented Semiconductor Photomask Engineer Interns for the Summer of 2020 to join our industry leading company in Round Rock (Austin), Texas!
The TPI Summer Engineering Internship Program places you in an engaging and fast-paced environment designed to introduce you to full-time roles within the semiconductor photomask industry.

During this assignment, you will have a chance to utilize your theoretical knowledge while gaining a general understanding of the photomask manufacturing process.  Our engineers and interns support initiatives targeting increased production capacity, improved process capability, higher product quality, and lower production costs.

During your internship expect to learn Toppan culture, complete a department specific project, and learn from top leaders within the company.  Each project has real business impact and measurements for success.  Interns will have the ongoing support of an advisor for the duration of their summer internship to provide structured feedback as well as a final performance evaluation so you can chart your progress towards set goals.

We also provide regular opportunities to socialize with fellow interns and participate in a variety of company events.  At the end of your internship, we host a showcase event where you’ll share your accomplishments and hear about the exciting work of your peers.

To qualify for this internship program, you must be a student who is currently enrolled in a university pursuing an engineering degree with a cumulative GPA of 3.0 or higher.


About Toppan Photomasks Inc.

Toppan Photomasks Inc. is the world's premier semiconductor photomask provider and operates the industry's most advanced and largest network of manufacturing facilities worldwide.  TPI offers a comprehensive range of photomask technologies and research and development capabilities to meet the increasingly sophisticated and divergent product and service requirements of the global semiconductor industry.  Toppan Photomasks is headquartered in Round Rock, Texas and is a wholly owned subsidiary of Toppan Printing Company Ltd., a diversified global company with revenue in excess of US$13 billion in 2018.

 

Skills and Qualifications

·        Pursuing a BS, MS, or PhD in an Engineering discipline

·        Cumulative GPA Minimum of 3.0

·        Eligible to work in the US without sponsorship

·        Willing to work in Round Rock (Austin), Texas

·        Available to work full-time for 10 weeks during June 2020 – August 2020

 

Toppan Photomasks Inc. is an Equal Opportunity employer

Apply for this position

Production Manager — Round Rock

Toppan Photomasks Inc. has an exciting opportunity available for a Production Manager located at our Round Rock, TX production facility!  Our Production Manager will be responsible for directing the activities in production area(s) to meet production, quality, and cost objectives.  He or she will assist in the development of operational goals and long-term strategies for the site’s production function. 

The successful candidate will select, develop, and manage personnel including area supervisor(s) to ensure the efficient operation of the production function.  The Production Manager specifies processed to be performed, compiles data, and makes recommendations for changes required in equipment, procedures, manufacturing processes, and/or new process requirements.  He or she prioritizes schedules based on product introduction as well as manufacturing and engineering schedules.

About Toppan Photomasks Inc.

Toppan Photomasks Inc. is the world's premier semiconductor photomask provider and operates the industry's most advanced and largest network of manufacturing facilities worldwide.  TPI offers a comprehensive range of photomask technologies and research and development capabilities to meet the increasingly sophisticated and divergent product and service requirements of the global semiconductor industry.  Toppan Photomasks is headquartered in Round Rock, Texas and is a wholly owned subsidiary of Toppan Printing Company Ltd., a diversified global company with revenue in excess of US$13 billion in 2018.

 

Production Manager

 

Required Skills & Competencies:

 

  • Superior management & supervisory skills
  • Visionary leader
  • Communication (oral/written) and interpersonal skills
  • Customer service orientation
  • Proficient technical process management skills
  • Problem solving skills
  • Teamwork skills
  • Data analysis/management skills
  • Hazardous material management skills
  • Must be able to rotate through production shifts (annually or as needed)
  • Adept with PC’s and common software suites (MS Office, Windows, Excel, PowerPoint, Word, etc.)

 

Reporting Relationships:

 

  • Direct report to the Round Rock site Operations Manager
  • Direct reports into this role include Production Supervisor(s) and Production Operators
  • Member of site and regional teams

 

Experience and Skills Needed:

 

  • Minimum of 5 years production management experience within the Semiconductor/Electronics Industry or photomask fabrication and design
  • Proficient knowledge of cleanroom operations/practices
  • Proficient knowledge of ISO 9000 standards, SPC/data management
  • Strong working knowledge of shop floor control and technical process management
  • Bachelor’s Degree; Business or Engineering disciplines preferred

This role will be required to perform within TPI’s designated standards for our Quality Management System, Environmental Management System, and Information Security Management System.  Corporate and/or Sites will define requirements per applicable standard.

Other Requirements:

 

  • Flexibility with working schedule, i.e. on an annual basis (or thereabouts), able to rotate shift worked (A, B, C, D shifts)
  • Minimal travel requirements (~5%)
Apply for this position

Split Shift, Sr. HR Generalist — Round Rock

Toppan Photomasks Inc. has an exciting opportunity available for a split shift Sr. HR Generalist located at our Round Rock, TX production facility!  As Sr. HR Generalist, you will be responsible for helping solve complex organizational challenges through people-related solutions.  You'll partner with the US HR Manager and US operations leadership to create the end-to-end people strategy that will support TPI’s US strategy and vision. This will require you to think big, use data to guide your work, be comfortable challenging convention, and in some cases, reinvent how work is done.  As a core part of your hands-on work throughout the organization, you will be rolling out initiatives to support TPI employees, including compensation, performance, and talent programs.

The Toppan Photomasks Inc. Human Resources organization helps find, grow, and keep the remarkable assemblage of talent who belong to the Toppan family.  You'll be an advocate of our culture and values, partnering with business leaders to help them build and grow our US organization.  Whether coaching employees and leaders or managing programs that help develop our employees, you’ll be an agent of positive change throughout the organization.

About Toppan Photomasks Inc.

Toppan Photomasks Inc. is the world's premier semiconductor photomask provider and operates the industry's most advanced and largest network of manufacturing facilities worldwide.  TPI offers a comprehensive range of photomask technologies and research and development capabilities to meet the increasingly sophisticated and divergent product and service requirements of the global semiconductor industry.  Toppan Photomasks is headquartered in Round Rock, Texas and is a wholly owned subsidiary of Toppan Printing Company Ltd., a diversified global company with revenue in excess of US$13 billion in 2018.

 

US Human Resources Senior Generalist will work a split shift for both day and evening coverage; i.e. 1:00 to 10:00 Monday - Friday 

 

Key Tasks & Responsibilities:

 

  • Trusted advisor and business partner to leaders and an expert on people and organization issues
  • Develop and implement human resource plans, programs, and processes that improve human business performance.  
  • Assist in the planning, development, implementation, and administration of the human resource function, including recruiting, compensation, benefits, employee relations, organizational development, human resource planning, HRIS, legal and regulatory compliance, ethics, and training & development.
  • Assist in establishing human capital metrics to assess the performance and effectiveness of human resource programs in meeting employee and business needs.
  • Continuously seek ways to upgrade the human and organizational capability
  • Advise company leadership in personnel policy and program matters, making or recommending appropriate decisions consistent with the strategic direction of the business. 

 

Reporting Relationships:

 

  • Direct report to the US Human Resources Manager
  • Member of site, regional, and global HR teams

 

Experience and Skills Needed:

 

  • Bachelor's degree in HR or related field required
  • Experience working in an HR function in a manufacturing environment
  • 3 years’ experience in a HR function
  • Basic knowledge and experience in some of the following:

o   Management coaching

o   Compensation and benefits

o   Training and development

o   Staffing

o   Employee relations

o   Organization development and employee engagement

o   Human resource planning and human capital metrics

o   Ethics compliance

o   Legal and regulatory compliance

o   HRIS and social networking applications

o   Total quality applications to HR including root cause / countermeasure analysis

 

 

Base Role Expectations

 

  • Execute the region's recruiting and staffing processes to attract and retain exceptional talent.
  • Help ensure that the US region maintains competitive compensation and benefits programs
  • Initiate programs and initiatives in the company to ensure employee development, engagement, retention, and succession.
  • Help manage the company’s employee relations programs
  • Maintain human capital metrics to provide “early warning” of potential HR issues and measurement of improvement programs
  • Assure 100% compliance with all legal and regulatory requirements
Apply for this position

Process Engineer (Lithography Engineer) — Round Rock

The candidate will spend time in engineering job functions associated with the mask making process.  This includes time working on shift with operations to support the manufacturing processes.  Job responsibilities include monitoring the process inputs/equipment /outputs and implementing improvement plans to maximize output (high utilization and low cycle time) and meet quality requirements.  The candidate will interface with operations and maintenance and facilities to accomplish this.  The candidate will be responsible for identifying best practices, documenting them and standard operating procedures. 

 

Knowledge / Experience:

·        Bachelor’s degree in Engineering discipline or Chemistry/Physics required. Master’s degree considered a plus.

·        3+ years’ experience working hands on in semiconductor lithography (wafer or photomask) OR; 5+ years of hands on semiconductor (wafer or photomask) experience

·        Knowledge of Statistical Process Control (SPC), data management and data analysis

·        Knowledge of Quality system (CP, FMEA, 8D…)

 

Skills:

·        Ability to work independently

·        Ability to work well with teams

·        Ability to analyze data and develop actions

·        Root cause investigation and problem solving

·        Clarity in oral and written communication

·        Technical writing experience

·        Ability to provide technical guidance

·        Experience with MS Office Suite

·        Visual Basic for Applications (VBA) programming skills preferred

·        Project scheduling and time management

·        Leadership approach

 

Special Information:

·        This job could require some after-hours and weekend support for trouble shooting, training ops or tools/processes.

Apply for this position

Production Logistics Manager — Round Rock

Production Operations & Logistics expert needed for growing tech company in the Austin, TX area!

Toppan Photomasks Inc. has an exciting opportunity available for a Production Logistics Manager located at our Round Rock, TX production facility!  As the site’s Production Logistics leader, you will be responsible for preventing fab stops by solving complex manufacturing challenges through data-based solutions.  Your goal will be to help make our Round Rock manufacturing site Proactive, Reliable, Consistent, and Easy-to-Use for our customers!

Our new Production Logistics Manager will be a key advisor to the site and regional leadership teams.  He or she will support site production goals as well as regional and even global production priorities, in addition to working with a variety of internal and external stakeholders in ensuring efficient and on-time output. 

This role will also lead the Round Rock Shipping, Receiving, and Supply Chain team, including all activities related to the receiving, storing, and/or shipping of materials or finished goods.  This encompasses the security and accountability of materials and goods with our inventory control systems, and ensuring materials are available to meet production schedules.

About Toppan Photomasks Inc.

Toppan Photomasks Inc. is the world's premier semiconductor photomask provider and operates the industry's most advanced and largest network of manufacturing facilities worldwide.  TPI offers a comprehensive range of photomask technologies and research and development capabilities to meet the increasingly sophisticated and divergent product and service requirements of the global semiconductor industry.  Toppan Photomasks is headquartered in Round Rock, Texas and is a wholly owned subsidiary of Toppan Printing Company Ltd., a diversified global company with revenue in excess of US$13 billion in 2018.

 

Production Logistics Manager

 

Key Tasks & Responsibilities:

 

  • Run the site’s 8am Production Meeting daily
  • Participate and contribute to the site’s daily Engineering Meeting
  • Make recommendations for adjustments to the Production Control slot tool
  • Manage in-line priorities
  • Expedite as appropriate hot jobs, problem orders, priority orders, etc.
  • Site resource for loadings and loading profiles
  • Communicate offloads to regional and global PC function
  • Support and advise on line balancing
  • Site’s local point of contact for major accounts; update sales team on order progress as necessary
  • Monitor bookings throughout the day and escalate any potential issues quickly and proactively
  • Point of contact for all order expected delivery date
  • Manage Shipping & Receiving department

 

Reporting Relationships:

 

  • Direct report to the site Operations Manager
  • Must influence without authority multiple parties, both internal and external, including leadership

 

Required Skills & Competencies:

 

  • Superior management & supervisory skills, both direct and indirect
  • Excellent communication (oral/written) and interpersonal skills
  • Customer service orientation
  • Proficient technical process management skills
  • Problem-solving skills
  • Teamwork skills
  • Data analysis + data management skills
  • Adept with PC’s and common software suites (MS Office, Windows, Excel, PowerPoint, Word, etc.)

 

Experience and Skills Needed:

 

  • Minimum of 10 years production management experience within the semiconductor or electronics Industries
  • Proficient knowledge of cleanroom operations and practices
  • Proficient knowledge of ISO 9000 standards, SPC, and data management
  • Strong working knowledge of shop floor control and technical process management
  • Strong working knowledge of production control, cost reduction/yield management and inventory practices

 

Other Expectations:

 

  • Able to work a Tuesday – Saturday, 6am – 3pm shift (approximate)
  • Minimal travel requirements (~5%)
Apply for this position

Europe

Technical Planning Mitarbeiter / Techniker für die lithografische Photomasken-Datenaufbereitung (w/m/d) — Dresden

Für unsere deutsche Konzerntochter Toppan Photomasks Germany GmbH in Dresden suchen wir für unser Team ab sofort einen

Technical Planning Mitarbeiter / Techniker für die lithografische
Photomasken-Datenaufbereitung (w/m/d)
– im kontinuierlichen Schichtdienst –

Ihr Aufgabenbereich liegt in der Verarbeitung und Aufbereitung von Design-, Steuer- und Messdaten des Kunden sowie deren Bereitstellung an unseren Produktionstools und Fertigungsstandorten.
Gemäß definierter technischer Spezifikationen und Prozesse sind Sie eingebunden in der technischen Abwicklung der lithografischen Photomasken-Bestellung unserer Kunden und arbeiten vorbereitend für die Abteilungen Lithografie, Measurement und Inspektion.

Weiterhin gehören folgende Aufgaben zur Positionsbeschreibung:
• Technische Überprüfung aller zur Verfügung gestellten Daten und Informationen
• Selbstständige Klärung und Problemlösung aller daraus resultierenden Fragen
• Archivierung der zugehörigen Kunden- und Fertigungsauftragsdaten
• Kontinuierliche Pflege aller relevanten Unterlagen

Sie werden an Projekten zur Optimierung des Datenaufbereitungsprozesses, hinsichtlich
Qualität, Kosten und Bearbeitungszeit teilnehmen. In dieser Rolle arbeiten Sie sehr eng mit allen europäischen Standorten des Toppan Konzerns sowie auch mit unseren Kunden zusammen.

Wir erwarten:
• Abschluss einer mindestens zweijährigen Fachschulausbildung („Techniker“ oder gleichwertige Qualifikation im Bereich Informatik, Wirtschafsinformatik, Technische Informatik, Automatisierungstechnik, Elektrotechnik oder eines vergleichbaren Gebietes)
• Kenntnisse im Bereich UNIX/Linux und CAD sind wünschenswert
• Sehr guter Umgang mit dem PC und allen Standard MS-Office-Anwendungen
• Gute Ausdrucksfähigkeit in Wort und Schrift in deutscher und in englischer Sprache
• Einwandfreie analytische Fähigkeiten
• Hohe Kundenorientierung, Leistungsbereitschaft und Teamorientierung
• Fähigkeit einwandfrei und sorgfältig nach Prozessbeschreibung zu arbeiten, auch unter Termindruck und stetig steigenden Herausforderungen

Wir bieten:
• Breites Aufgabengebiet und eine eigenverantwortliche, herausfordernde Tätigkeit in einem sehr kollegialen und engagierten Team
• Attraktive, marktorientierte Vergütung, inklusive Zahlung von Schichtzuschlägen und einer Schichtzulage für die Arbeit in kontinuierlicher Schicht
• betriebliche Präventionsangebote zur Erhaltung der Gesundheit
• Arbeitgeberunterstützte betriebliche Altersvorsorge

Wir suchen Persönlichkeiten, die aktiv, eigenständig und vorausplanend ihr Arbeitsumfeld gestalten wollen und bereit sind, Entscheidungen zu treffen und Verantwortung zu übernehmen.

Wenn Sie Ihre Fähigkeiten in ein wirklich internationales High-Tech-Unternehmen einbringen möchten, freuen wir uns auf Ihre aussagefähigen Bewerbungsunterlagen: 

Petra.Teresiak@photomask.com



Apply for this position

Technical Customer Service Representative (f/m/gn) — Dresden

As a Technical Customer Service Representative (f/m/gn) you are responsible to represent expectations of our external customers throughout the Toppan organization at the operational level.
This mainly includes the control and handling of all order-related communication with the aim to clearly understand the needs and expectations of our customers. Through active, forward-thinking,
responsible, competent and friendly direct communication you will contribute significantly to the satisfaction of our customers. Your responsibility also includes to identify opportunities to improve the
business with our customers in terms of quality, quantity, delivery and service, to define these actions and to actively pursue their implementation.

The following main tasks include your new position:
 Active support and advice to customers before, during and after the product order
 Customer-specific documentation and implementation of training for order processing
 Responsible for all communication, clarification and if necessary troubleshooting with the customer, including status reporting, working closely with all production-related departments, rejection management, development and maintenance of customer relationships, obtaining forecast information
 Order entry in the company-specific production system
 Continuous improvement of the processes of the department
 Measuring, recording and presentation of relevant indicators
 Active participation in the processes of product launch, new customer introductions and changes
 Planning, implementation and participation in customer review meetings and visits as a representative of the company

We expect:
 Completion of a higher level education or equivalent comparable knowledge and skills in semiconductor / high tech industry
 High degree of customer orientation, motivation and team orientation
 Effective communication skills in written and spoken German and English
 Professional customer management
 High degree of process orientation
 High degree of personal responsibility and decision-making skills
 Familiarity with the PC and all standard MS Office applications
 Proper analytical skills
 Ability to work properly and carefully, even under extreme time pressure as well as being able to deal with steadily increasing challenges

We are looking for people who actively want to design their working environment independently, plan ahead and who are willing to make decisions and take responsibility.

If you want to use your skills in an international high-tech company, we are looking forward to receive your complete application documents, which you please send to:
petra.teresiak@photomask.com



Apply for this position

Technical Customer Support Engineer / Applications Engineer (f/m/gn) — Dresden

Do you enjoy leading and participating in international customer projects? Do you want to contribute to the success of a real global company? You are a quality-driven, technical oriented person and you love to drive projects and interact with internal and external
customers?

If YES ... be part of our GLOBAL MASK MAKING TEAM and let’s get in contact:

The core mission of our Application Engineering group is to facilitate manufacturing operations through controlled new product & new customer introduction, efficient customer technical support & interface and continuous manufacturing flows optimization.
In this position your responsibilities cover all aspects of technical and process leadership in the field of product introduction and product changes. You will be responsible for providing pre-sales technical support to the Sales organization and you will work with Engineering and Manufacturing to define advanced specifications for the manufacture of our products to meet customer needs. You will play a key role in the assistance of the Sales function in participating in technical customer communication and making technical
presentations and in leading new production introductions and customer qualifications                 – and all that within our global network.

You will fit best to us, if you have:
 University degree in the fields of Electrical Engineering, Physics or a related field
 Several years of professional experience, preferably in the semiconductor or photomask industry
 Experience in working and interfacing with a customer base
 Strong project management, problem solving &analytical skills
 Proficient in engineering science statistics/SPC/data management
 Strong organizational and leadership skills
 Well developed team and team leading skills
 Strong technical writing skills
 Excellent communication skills in written and spoken German and English language
 Strong customer service skills
 Distinct training/technical guidance skills

Do you see yourself in this description? You are willing to make decisions and take responsibility? Excellent! Please send your application to:

petra.teresiak@photomask.com

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Asia

Technical Customer Support Engineer — Shanghai

Job scope

  • Responsible for developing, modifying, and evaluating computer programs for internal functional areas
  • Analyzes existing programs or formulates logic for new systems, prepares flowcharting, performs coding, and tests/debugs programs
  • Prepares system and programming documentation; including requirements, design and test documents in the form of flow charts and traceability matrices
  • Responsible for providing technical customer support by analyzing and diagnosing software/hardware problems and/or developing system/procedure changes necessary to meet customer specifications and requirements

 Knowledge

  • Proficient working knowledge of C, C++, Java, VSM, shell script and visual basic
  • Proficient working knowledge of SDLC methodology, RDBMS, SQA/test (for database, Oracle, mySQL and etc.)
  • Proficient experience working with multiple operating systems – LINUX, UNIX(SUN/HP), MS, Windows and Client/Server
  • Strong working knowledge of Photomask making and technical planning work flow processes
  • University degree in computer, engineering or related field (equivalent experience)
  • Up to 5 years in IT or electronics industry

 Skills

  • Fluent in English
  • Proficient teamwork /collaborative skills
  • Proficient problem-solving/analytical skills
  • Proficient debug/troubleshooting skills
  • Proficient communication (oral/written) and interpersonal skills
  • Proficient customer service orientation
  • Proficient technical documentation skills
  • Detail-oriented

Knowledge / Experience needed for the job: college diploma, chinese & english is a must, 3-4 years programming experience, Chinese citizenship

 

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